Privacy Policy

Effective Date: June 11, 2025

Last Updated: June 11, 2025

1. Introduction

RollupCalc LLC ("we," "us," or "our") operates the RollupCalc application and website at https://rollupcalc.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

By using our Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

When you register for an account, we collect:

Name: Your full name as provided during registration
Email Address: Used for account management and communications
Timezone: To properly display times and dates in the application

2.2 Information Collected Automatically

When you use our Service, we may automatically collect:

Login Information:

IP address and geographic location
Browser type and version (user agent)
Device information (operating system, device type)
Login timestamps and session data

This information is collected only during login sessions to help identify fraudulent behavior, unauthorized account sharing, and for security purposes.

Usage Analytics:

Pages visited within the application
Features used and interaction patterns
Performance data and error logs
Time spent using the Service

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect analytics data. See Section 6 for more details.

2.3 Third-Party Authentication

If you choose to authenticate using Google or Facebook, we may receive basic profile information from these providers in accordance with their privacy policies and your privacy settings.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

Creating and managing your account
Providing access to RollupCalc features
Personalizing your experience based on timezone settings
Troubleshooting technical issues

3.2 Communications

Sending password reset emails
Notifying you of app-specific updates and changes
Sharing product announcements and new functionality
Providing customer support

3.3 Security and Fraud Prevention

Detecting and preventing unauthorized access
Identifying suspicious login activity
Protecting against fraudulent use of accounts

3.4 Service Improvement

Analyzing usage patterns to improve our Service
Understanding user preferences and behavior
Developing new features and functionality

4. How We Share Your Information

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service:

Cloud Hosting: Amazon Web Services (AWS) for data storage and hosting Email Services: Amazon Simple Email Service (SES) for transactional emails Analytics: Google Analytics for usage analytics and insights Payment Processing: Paddle for subscription billing (as detailed in our Terms of Service) Advertising: Facebook for advertising analytics (future implementation)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Authentication Providers

When you use third-party authentication (Google or Facebook), your interaction with these services is governed by their respective privacy policies.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Sale and Rental

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Essential Cookies: Required for the Service to function properly, including:

Session management
Authentication tokens
Security features

Analytics Cookies: Help us understand how users interact with our Service:

Google Analytics cookies
Usage tracking and performance monitoring

6.2 Third-Party Scripts

We use the following third-party scripts:

Google Analytics: For website and application analytics
Facebook Pixel: For advertising analytics (future implementation)

6.3 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect the functionality of our Service.

7. Data Storage and Security

7.1 Data Location

Your personal information is stored on servers located in the United States through our cloud hosting provider, Amazon Web Services.

7.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Access controls and authentication mechanisms
Regular security assessments and monitoring
Secure development practices

7.3 Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Upon account deletion, we may retain some data for maintenance purposes, but will remove all personal information upon request, provided you understand that such data cannot be recovered.

8. Your Rights and Choices

8.1 Account Management

You can update your account information at any time through your account settings.

8.2 Data Export

You can export your calculation data to Excel format through the application interface.

8.3 Communication Preferences

You can opt out of product announcements and non-essential communications by emailing us at support@rollupcalc.com. Please note that you will continue to receive essential service-related communications.

8.4 Data Deletion

You can request deletion of your account and personal information by contacting us at support@rollupcalc.com. Upon verification of your identity, we will delete your personal information, though some data may be retained as required by law or for legitimate business purposes.

8.5 Access and Correction

You can request access to or correction of your personal information by contacting us at support@rollupcalc.com.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. International Users

Our Service is hosted in the United States, and your information will be processed and stored in the United States. By using our Service, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

11. California Privacy Rights

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the personal information we collect, use, and disclose
Right to Delete: You can request deletion of your personal information
Right to Opt-Out: You have the right to opt out of the sale of personal information (though we do not sell personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support@rollupcalc.com.

12. European Union Users

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

12.1 Legal Basis for Processing

We process your personal information based on:

Contract Performance: To provide the Service you've requested
Legitimate Interests: For security, fraud prevention, and service improvement
Consent: For marketing communications and analytics (where required)

12.2 Additional EU Rights

Right to portability of your data
Right to object to processing
Right to restrict processing
Right to lodge a complaint with supervisory authorities

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

RollupCalc LLC
1318 Eyrie View Dr
Lynchburg, VA 24503
Email: support@rollupcalc.com

For privacy-related inquiries, please include "Privacy Policy" in your email subject line.

This Privacy Policy is effective as of the date listed above and applies to all information collected by RollupCalc LLC.